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Anti-SPAM activities in Malaysia - Current Situation, Regulatory Environment and Future Developments ITU virtual conference on anti-spam regulation and policy development November 19th, 2004 Agenda SPAM in Malaysia - The current situation The Malaysian Approach - Regulatory Environment

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Anti-SPAM activities in Malaysia - Current Situation, Regulatory Environment and Future Developments

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Anti spam activities in malaysia current situation regulatory environment and future developments l.jpg

Anti-SPAM activities in Malaysia - Current Situation, Regulatory Environment and Future Developments

ITU virtual conference on anti-spam regulation and policy development

November 19th, 2004


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Agenda

  • SPAM in Malaysia - The current situation

  • The Malaysian Approach - Regulatory Environment

  • A Call for Action - Future Developments

© 2004 Malaysian Communications and Multimedia Commission


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SPAM in Malaysia - The current situation

  • As reported by the Malaysia’s National ICT Security Emergency Response Center (NISER), the top 10 originating countries in the case of SPAM in Malaysia are:

  • USA - 59.09%, China - 5.56%, Korea - 4.46%, Canada -3.33%, Japan - 2.12%, Taiwan - 2.09%, UK - 1.66%, France - 1.60%, Germany -1.30%

  • Local - 3.15%

© 2004 Malaysian Communications and Multimedia Commission


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The Malaysian Approach - The Regulatory Environment

  • Issued a public discussion paper on 7 August 2003 and the results of it on 18 February 2004

  • Developed multi-prong action-plans to combat SPAM based on the following:

    • Self-Regulation

    • Management by Service Providers

    • International cooperation

    • Legislative recourse

© 2004 Malaysian Communications and Multimedia Commission


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Self-Regulation

  • Awareness/Education: targeting business and consumer end users – nation-wide awareness program

  • Setting up a SPAM portal (www.mcmc.gov.my/mcmc.what_we_do/ins/faq.asp)

  • Promotion of technology-based solutions

  • Development of an IASP sub-code benchmark on SPAM for the Consumer Forum (IASP and Mobile)

© 2004 Malaysian Communications and Multimedia Commission


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Regulator – Industry Cooperation

  • The establishment of an Information Sharing Forum (ISF).

    • ISPs and relevant stakeholders from private and public bodies- working towards guidelines/ best practices, “whitelist” of IPs and “blacklist” of known spammers.

    • Technical guidelines.

    • Compendium of best practices.

    • An Anti-SPAM Toolkit (available 1st Quarter 2005)

© 2004 Malaysian Communications and Multimedia Commission


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Cont;

  • Monitoring of International Blacklist Servers (eg. Spamhaus etc)

  • Alerted IASPs in Malaysia of list of IPs listed by the Anti-SPAM Coordination Team of Internet Society of China as sending SPAM.

© 2004 Malaysian Communications and Multimedia Commission


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Management by Service Providers

  • Enforcement of subscription contract between Service Providers and customers

  • Service Provider’s obligations under the Content Code and General Consumer Code

    • Sub-codes:

      • Internet Service Providers on SPAM; and

      • Mobile Operators on SMS SPAM

        4. Promotion of technology-based solutions

© 2004 Malaysian Communications and Multimedia Commission


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International Cooperation

  • Information sharing, technical solutions and study of legal provisions of each country

  • Urgent need for a coordinated approach by the global community - private and public bodies

    • MCMC is leading the Asean Telecommunication Regulator Council (ATRC) initiatives on anti-SPAM

© 2004 Malaysian Communications and Multimedia Commission


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International Cooperation – Malaysia’s role in the ASEAN Telecommunications Regulators Council (ATRC)

  • In line with the Singapore Declaration – An Action Agenda - adopted at the 3rd TELMIN in September 2003, Singapore

  • Ministers called for the acceleration of the development and security of the ASEAN Information Infrastructure

© 2004 Malaysian Communications and Multimedia Commission


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Cont;

  • During the last ATRC meeting in Laos, member countries agreed for Malaysia to spearhead ATRC’s action plan on SPAM;

    • Establishes working level link between members;

    • Encourages exchange of skills and sharing of:

      • Policies and strategies;

      • Technical expertise;

      • Educational strategies and information; and

      • Knowledge and information about known sources of SPAM

© 2004 Malaysian Communications and Multimedia Commission


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Cont;

  • Facilitates cooperation between industry and anti-SPAM groups within ATRC economies;

  • Bilateral arrangements to fight SPAM; and

  • Engages with other international fora towards cooperation in fighting SPAM.

© 2004 Malaysian Communications and Multimedia Commission


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Legislative Recourse

  • Malaysia do not have a specific anti-SPAM law.

  • Presently relying on Section 233 of the Communications and Multimedia Act 1998 (CMA) but yet to be tested

  • Monitoring developments of anti-SPAM laws in other jurisdiction, examples:

    • United States of America

    • Australia

    • Korea

    • Other countries

© 2004 Malaysian Communications and Multimedia Commission


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Future Developments

  • The Anti-SPAM Toolkit to be made available in 1st Quarter 2005

  • Continuing and sustaining Awareness and Educational programs

  • Promotion of Technology solutions and Positive Use of the Internet

  • Bilateral Agreements/MoUs with other countries

  • Enforcement - Section 233 of the CMA

  • Study need for Anti-SPAM legislation

© 2004 Malaysian Communications and Multimedia Commission


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Call For Action - Future Development

  • Industry - Internet Service Providers

  • Minimize/eradicate spam received through their gateway

  • Offer solutions to users/customers

  • Educate users/customers

  • Ensure that spammers are blocked from using our local network infrastructure to spam

  • Cooperate with Regulators and other ISPs - share information

  • Promote technical approach to counter SPAM

© 2004 Malaysian Communications and Multimedia Commission


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Call For Action - Future Developments

  • Consumer end users

  • Cultivate responsible use of your email address

  • Adopt technology solutions - anti-SPAM, anti-spy ware software

  • Exercise your rights - lodge complaints to the relevant organizations - MCMC’s online complaint reporting on SPAM

© 2004 Malaysian Communications and Multimedia Commission


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Call For Action - Future Developments

  • Companies/Organizations

  • Adopt technology solutions

  • Ensure email policy is in place and adhered to

  • Exercise your rights - lodge complaints

  • Educate employees on the usage of corporate/organizational email

© 2004 Malaysian Communications and Multimedia Commission


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Conclusion: The Regulator’s Role

  • Continue to work together in concert with the industry and other relevant organizations

  • Continue to work with the global community especially with other regulators - Addressing SPAM requires global cooperation

  • Build and sustain awareness/education

  • To act upon complaints received

  • Promote technical solution

© 2004 Malaysian Communications and Multimedia Commission


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Thank You

Information and Network Security Department,

antispam-ins@cmc.gov.my

Monitoring & Enforcement Division,

Malaysian Communications and Multimedia Commission,

MALAYSIA

www.mcmc.gov.my

© 2004 Malaysian Communications and Multimedia Commission


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