5 pain points for Hospitality and Travel that QA and Testing can Heal

1. 5 pain points for Hospitality and Travel that QA and Testing can heal

2. 5 pain points for Hospitality and Travel that QA and Testing can heal The Travel, Tourism, and Hospitality industry will probably never see much of a lull time when compared to some other prominent industries in the economic sphere. A recent post/report on Hospitality Trends 2019 mentions, ‘According to the World Travel & Tourism Council, global travel makes up 10.4% of global GDP (contributing $8.27 trillion) and has grown 4.6% in 2017. That’s an incredible amount of money being spent on travel.’ In terms of embracing new technology trends and digital platforms, tourism and hospitality sector have been very much on the active mode. However, there are a lot of gaps that the industry is facing while confirming consumer experience as well as engaging users across secure digital platforms. The report goes on to mention, ‘Since the 2008 recession, hospitality earnings have been steadily growing year over year, with 2017 bringing in $208 billion, nearly $10 billion more than 2016. One cannot overlook the fact that millennials are becoming the demographic with the most purchasing power and that they prioritize spending their money on experiences over objects.’ In this growth scenario and overriding digital exuberance, Software Testing and Quality Assurance will be a key factor to consider and strengthen for harnessing better growth opportunities. Despite being a pretty old and established industry, the hospitality and travel sector has been more than willing to adopt new technology platforms. Let’s think, can you possibly recollect since how long you have been booking flight tickets and making hotel bookings online? That practically proves the point that the travel and tourism sector has adopted new technology challenges to notch up customer experience.

3. 5 pain points for Hospitality and Travel that QA and Testing can heal Incidentally, as per a recent tourism industry report, ‘Projections of the absolute scope of the global tours and activities market are inconclusive, but it likely hovers around $150 billion annually, and is expected to grow nine percent annually over the coming years. Venture capital is flowing into the tours and activities sector, with investors betting on the future of the sector as the next great untapped market in online travel. The business rationale is there; grabbing even one percent of a $150 billion industry would bestow Unicorn status among the many emerging platforms across the industry.’ Technology and the Travel Sector We can practically club the hospitality and the tourism sector together and likewise determine the changes within this domain. Every new technology and innovation has always been a cherishing factor for the tourism sector, which has been lapped up by the leading and inventive industry players to ‘offer something new’. A recent news post on business application of AR and VR estimated the growing expanse of the technology, ‘Goldman Sachs estimates the VR and augmented reality (AR) market will reach a staggering $32 billion by 2025. From immersive travelogue experiences to almost-better-than-being-there museum tours, the way VR is changing the world we live in is most tangibly established in sectors like entertainment and leisure.’

4. 5 pain points for Hospitality and Travel that QA and Testing can heal A related piece on VR and AR further states, ‘Content for tourism is one of the first categories to really take off in VR, allowing you to experience being there without really going there. VR travel apps can both help you experience a place—or a specific resort, city, museum, hotel or cruise ship—before you take the plunge. Or, it can replace actual travel altogether if you’d rather experience a place vicariously.’ Read Full Blog at: https://www.cigniti.com/blog/points-for-hospitality-travel-that-qa-testing-can-heal/