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Strategies in Re-purposing Graphics for Intelligent Delivery Berlin 24 May 2001 Martin Jackson, Bombardier Aerospace Jeremiah Woolsey, Interactive Documents International Strategies in Re-purposing Graphics for Intelligent Delivery Business issues Standards, goodness, and style

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Strategies in re purposing graphics for intelligent delivery l.jpg

Strategies in Re-purposingGraphics for Intelligent Delivery

Berlin 24 May 2001

Martin Jackson,

Bombardier Aerospace

Jeremiah Woolsey,

Interactive Documents International


Strategies in re purposing graphics for intelligent delivery3 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness, and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


Strategies in re purposing graphics for intelligent delivery4 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness, and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


Aviation industry paradoxes l.jpg
Aviation Industry Paradoxes

  • Aircraft need support over 30 years

    • the older the aircraft the more customers and configurations to support

  • Myriad of publications systems and formats

    • the older the system the more expensive it is to migrate

  • Engineering data is authority for revisions

    • The older the engineering system the greater the disconnect to publications

  • Modern aircraft are increasingly complex

    • The experience age of technicians is declining

  • Aircraft grounded are huge cost burdens

    • Customers require ever more efficient information retrieval


Ietm stagnation dynamic text static graphics l.jpg
IETM stagnationdynamic text - static graphics

  • Graphics are created, stored and presented as static visuals

  • Usability of manuals have stagnated (interactivity is text based)

  • No links available from manuals to additional data on the web

  • Customers print wiring manuals from electronic version to be usable

  • No interfaces from IPC to parts ordering

35% increase in trouble shooting efficiency via interactive documents

not achievable without dynamic graphics


What is a technical illustration l.jpg
What is a Technical Illustration?

It is not:

  • strictly engineering data

  • art for art’s sake

    It is:

  • a communicator of technical information

  • the most efficient means of passing on spatial information

    An intelligent graphic is also:

  • a navigation tool

  • the most efficient means of passing on spatial and textual information


Technological convergence why the time is right for intelligent graphics l.jpg
Technological Convergencewhy the time is right for intelligent graphics

  • Web CGM

    • Vector intelligent technical graphics viewable via browsers

  • ATA CGM

    • Vector technical graphic data interchange proven to be reliable across applications and platforms

  • Industry graphic style guide

    • The industry accepts visual communication standards

  • e-Business

    • Provides opportunities to link to / from customer information processes

  • Human issues

    • The modern mechanic has less time, is relatively inexperienced but more computer literate


4 key business strategies l.jpg
4 Key Business Strategies

  • Quality Controls

    • from 14 to 26 secondary and 50 tertiary vendors per program

      • reliable digital data and quality controls

  • Change Process Management

    • 4 revisions per year 50,000 revisions to illustrations during publications life

      • structured graphic data and efficient change process

  • Engineering Synergies

    • 50% of all publications work is research

      • synergy between publications and engineering

  • Single Source Graphics

    • Each illustration tells a unique story

    • Each illustrated component is the same

      • component based illustrating


Strategies in re purposing graphics for intelligent delivery10 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness, and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


Why cgm l.jpg
Why CGM?

  • Platform independent

  • ISO standard

  • Web enabled

  • Industry profiles available

  • Efficient data sizes

  • Conformance test suites established

  • Large existing legacy data sets


Cgm standard iso iec 8632 l.jpg
CGM Standard (ISO/IEC 8632)

Version 1

  • The original 1992 standard -vector data including polygons, lines, rectangles, circles, arcs, text plus uncompressed raster data.

    Version 2

  • Corrections to v1 and some minor improvements

    Version 3

  • Advanced curves support (Bezier, conic arcs, B-splines), improved text handling, line attributes, raster compression, more colour models.

    Version 4

  • Application structures that enable intelligent graphics, more precise line type support


Cgm profiles l.jpg
CGM Profiles

  • ATA - Air Transport Association

    GREXchange Graphics Exchange standard for version 1and 3 metafiles - Aerospace industry profile

    IGEX Intelligent Graphics Exchange standard for version 4 metafiles - Aerospace industry profile

  • WebCGM

    The intelligent web-enabled profile

    January 99 - recommended for use by W3C

  • CALS - (Continuous Acquisition & Life-Cycle Support)

    • MIL-D-28003A

      Standards for the exchange of military graphics for technical publications

  • PIP - Petroleum Industry Profile

    Geophysical and trace mapping usage with extensive use of colour and patterning.

  • SAE (Society of Automotive Engineers) SAE J2008 Profile


The quality triangle squeezing through the quality loop l.jpg
The quality triangleSqueezing through the quality loop

Goodness

NIST &

syntax checkers

Industry Profile

ISO 8632


Goodness how can a syntactically correct cgm not be good l.jpg
GoodnessHow can a syntactically correct CGM not be good?

  • Line styles

  • Text alignment

  • Circles and curves

  • Layers - corporate handshakes

  • Colour precision

  • Line continuation

  • Inherited quality issues

Q

A

B

A

LOSS

CGM

CGM


Supplier graphic data typical problems l.jpg

differing visual clues

uncertain locations

confusing detail

huge fragmented CAD files

different layering schemes

CGM

fonts

scaling

colour maps

line fonts

ellipses

masks

fragmentation

huge CAD files

Supplier Graphic DataTypical problems

STYLE


Graphic style about 50 of supplier errors are style related l.jpg
Graphic Style About 50% of supplier errors are style related

  • Why does it matter?

    • Visual communication

    • Goodness controls

    • Visual coding

    • Use of illustration fragments

  • Cost versus Quality

    • $2m+/ yr in Aerospace spent reworking graphics for style purposes (1997 ATA Survey)

    • Limits reuse of illustration fragments

  • ATA Graphics Style Standard

    • Recommended for use in 2000

    • Created by all major manufacturers and component vendors with input from AECMA.

    • In use now within Aerospace community


Colour standards l.jpg

Video display units

Training courses

Single source graphics

Exchanging colour graphics

Reliable results

Print and display

ATA Colour standard

Web safe colours

Colour Standards

Pantone

Matching

Color Name

R

G

B

System

Yellow

255

255

Yellow

0

Orange

1585

255

116

66

Red

Warm Red

0

255

0

Lilac

701

233

511

173

Violet

513

141

141

33

Magenta

255

238

255

0

Light Blue

290

191

226

247

Cyan

3245

255

255

0

Blue

266

255

0

0

Dim Blue

647

60

86

110

Beige

465

195

130

172

Amber

1385

216

128

0

Olive

416

151

141

122

Green

Green

375

375

0

0

0

0

255

255

Dark Green

362

48

150

66

White

255

255

255

Black

0

0

0

Black

Gray 70%

99

99

99

Black

70%

Gray 50%

Black

50%

149

149

149

Gray 30%

Black

30%

0

20

0


Strategies in re purposing graphics for intelligent delivery19 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness, and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


An e business model l.jpg

PRODUCT & SERVICES INTEGRATED

INTER LINKED TO RELATED DATA

TO PROVIDE UP TO DATE DATA

An e-Business model

ENGINEERING

SPARES

DIGITAL

dBase

AS MAINTAINED

MOCK UP

AS DELIVERED

M BOM

EBOM

3D VIRTUAL AIRCRAFT

PUBLISH & SUBSCRIBED

ATA VIEW

AS MAINTAINED CONFIGURATION

SPARES

WEB BROWSER INTERFACE

INVENTORIES

ORDERING

FLEET SUPPORT

TRAINING

PUBLICATIONS

TECH SERVICES

PARTS

MANUALS

MAINTENANCE

PARTS

COURSE SCHEDULES

FSR

INFO SERVICE

PLANNING

WARRANTY

ANIMATIONS

HOT TIPS

VIDEOS

CUSTOMER RECORD

ORDERING

SERVICE BULLETINS

COURSE ORDERING

ACCOUNT REPS

ORGANIZATIONS

CUSTOMER SUPPORT

FIREWALL

FIREWALL

FIREWALL

FIREWALL

WORKFLOW TOOLS SUPPORTS

INTRANET

WORKFLOWS

ENGINEERING CONTRACTS SALES

INTRANET AND FLOW TO C.I.C.

FIREWALL

FIREWALL

FIREWALL

FIREWALL

CMM

INVENTORY

LEVELS

3D MODELS

MANUALS

FRACAS

MM

IPC

VIDEO

SPARE PARTS

PARTS

SBS

FAULT

DIAGNOSTIC

ANIMATION

CIMMS

ORDERING

INFO SERVICE

REMOVALS &

EMP

INSTALLATIONS

CHAT

INTEGRATEDSERVICES

SERVICES

EHUMP

TRAINING

MARKETING

FAQ

HUMP

CUSTOMER INFORMATION CENTRE

www.cic.bombardier.com

PROFILE FILTERING

ENGINEERING

REMOTE

ONBOARD

PC

INTERNAL

LAP

PUBS

PARTNERS

EMPLOYEES

VENDORS

CUSTOMERS

BAGD041001


Cgm as e business enabler l.jpg
CGM as e-Business enabler

GRAPHIC

ENGINEERING

dBase

DIGITAL

CGM V1-4

Animations

MOCK UP

Multimedia

WEB CGM

Photos

CUSTOMER SUPPORT

MANUFACTURING

LMS

WEB

CGM V1-4

ANALYSIS

MM

SB

IPC

WM

TRAINING MODULES

SITE

Multimedia

• PILOT

ORDERING

IETM

• MAINTENANCE

Photos

Animations

BASIC STATIC INTERFACE

WEB CGM

REMOTE

INTERNAL

CGM V3

EMPLOYEES

TECH. MANUALS

VENDORS

TRAINING

PROFILE ACCESS

BAGD041201

BAGD041201


Navigation by detail and component l.jpg
Navigation by detailand component

  • Navigation by detail for interactive delivery

  • Navigation by static visual clues by core paper delivery

  • Details reused in multiple occurrences

  • Locator controls navigation relationships


Effectivity on the fly l.jpg
Effectivity on the fly

  • User login activates profile and aircraft effectivity

  • Effectivity recorded on XML companion file

  • Returns rendering of component based on effectivity and size, view parameters

  • Parts list and ordering mechanism synchronized from companion file to return correct meta data.


Variations in paper and digital delivery l.jpg
Variations in Paper and Digital Delivery

  • Paper delivery WILL still be required 10 years from now

  • Intelligent content and paper incompatible

  • Regulatory bodies need to synchronise all media deliveries

  • Concept of core data and extended data


Strategies in re purposing graphics for intelligent delivery25 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness, and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


Graphics creation new tools old methods l.jpg
Graphics Creationnew tools -- old methods

  • ATA graphics are primarily visualizationsof maintenance and operational tasks

  • Static depiction of optimal sequence of procedure

  • 50% of creation time spent in search of engineering drawings/models/change drivers

  • Orientationof 3D models and 2D orthographic drawings to task-specific view


Graphics creation new tools old methods27 l.jpg
Graphics Creationnew tools -- old methods

  • ATA graphics are primarily visualizationsof maintenance and operational tasks

  • Static depiction of optimal sequence of procedure

  • 50% of creation time spent in search of engineering drawings/models/change drivers

  • Orientationof 3D models and 2orthographic engineering drawings to task-specific view


Graphics creation con t new tools old methods l.jpg
Graphics Creation (con’t)new tools -- old methods

  • Extraction of geometry 2D-3D & HLR, part metadata is typically not captured

  • Context is not saved, re-used, must repeat process - task configuration (BOM) and orientation

  • Illustrated components/fragments not reused -no ‘where-used’ of part in (SGML/XML) task instance

  • Intelligence in graphic is manually authored

  • Customer Support-specific attributes not at source


Intelligent gfx creation revision l.jpg
Intelligent Gfx Creation & Revision

  • Capturing component intelligence from:

    • Engineering design data CAD/CAM/PDM

      • Maintenance View of product structure needed

        • subset of complete bill of materials - LRUs & SSIs

      • Geometry (both 2D and 3D where existing) static & kinematic visualizations

      • Transport (via XML) metadata elements used by Customer Support:

        • e.g. part number, material spec, CAGE code, service effectivity, interchangeability (1 & 2-way)


Intelligent gfx creation revision con t l.jpg
Intelligent Gfx Creation & Revision (con’t)

  • Supplier data

    • Supplier Engineering data

    • Supplier Product Support (SGML/XML/CGM)

  • Legacy illustrations - leverage commonality of parts

    • 30% for derivative programs

  • Automating grobject creation for legacy Gfx

    • Using scripts to find patterns (text/fonts/layers)

    • Revisit CAD conversion process - extract native entity attributes, serialize to XML

    • Direct linking to source PDM intelligence


Opportunities for efficiency gains l.jpg
Opportunities for Efficiency Gains

  • Reduction of research activities (50% of current efforts)

  • Build task-specific views of product structure automatically, save as context

    • IPC becomes customer support Bill of Material

  • Reusing detail views and components

    • increases reuse by a factor of 200

    • average of 2.5 locator views per sheet

    • improves consistency and reliability of data


Strategies in re purposing graphics for intelligent delivery32 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


Engineering source graphic data extraction l.jpg
Engineering SourceGraphic Data Extraction

GRAPHIC\

PUBLISHING

ENGINEERING

DIGITAL MOCK-UP

dBase

dBase

WIRING

DIAGRAM

XML

WIRING

LIST

WIRING

DIAGRAM

XML

WIRING

LIST

WIRING

DIAGRAM

GRAPHIC

XML

XML

STYLEGUIDE

METADATA

WIRING

LIST

AUTO-

EXTRACTION

CGM

CONVERSION

CGM V4

XML

CONTEXT

APPROVAL

FILTERING

WHERE USED

EFFECTIVITY/

CORE

PUBLISH &

VIEW

PARSE

REPLICATE

PUBLISH

ANALYSIS

APPLICABILITY

DESIGN

SUBSCRIBE

CONTEXT

(AMTOSS)

CONDITIONS

BAGD0301_001.cdr


Interfacing with engineering l.jpg
Interfacing with Engineering

  • Managing product change - impact analysis

    • Individuals or Customer Support units can set change notification rules based on specific: ATA systems, aircraft zones, approval level, etc...

  • Re-Use 3D Graphic Models

    • for illustration and/or maintenance task simulation

  • Customer Support view vs “best-so-far”

    • All aircraft configurations need to be supported, not just the most current design


Engineering to illustration process new illustrations l.jpg
Engineering to illustration process - new illustrations

Use Configured Digital Mock-up search tools to find the parts to include in illustration

Open models in viewer

Close unwanted models

Analysis Phase

Create Axis, eliminate extraneous data

Filter by VIEWS /Work area

Orient Models to one of 8 isometric views

Orientation

Phase

Deliver illustration (electronically and on paper)

Import CGM v4 into illustration application

Extraction

Phase

Extract Illustration (CGM v4) or kinematics

Automatically Create Task/Context with parts in illustration

Product

Part

Document

Part

Part

Part

Standard Part

PC & THIN CLIENT

WORK STATION

VPDM System


Engineering to illustration process revising illustrations l.jpg
Engineering to illustration process - revising illustrations

System identifies which tasks/contexts are affected by the change in near real-time

System compares revision with previous task/context and notifies owner by email

User receives and acknowledges Email notification

Engineering changes the product

Change

Notification

Consult change documents

Check illustration(s) using part to see if they need to be revised

Verification

of

Applicability

No

Update

illustration?

End

Yes

Revise

Illustration

Load task/context

Refresh task/context to display variances

Load models from Context and auto style extract updated master component or view

Product

Part

Document

Part

Part

Part

Standard Part

PC & THIN CLIENT

WORK STATION

VPDM System


Developing a customer support bill of material l.jpg
Developing a ‘Customer Support’ Bill Of Material

  • create “as-maintained” task-based view (link parts to tasks)

  • engineering validity vs production effectivity vs service effectivity

  • unified effectivity model

  • operator input - updating in-service configuration

    • recording part removals and installations


Slide38 l.jpg

Building Customer Support View of Product Structure

ILLUSTRATION FOR PRODUCTION VISUAL AIDS,

TECH PUB MANUALS, TRAINING MANUALS

FRAMEWORK FOR e-BUSINESS LINKS

CONFIGURED DIGITAL MOCK-UP

FS281.65

FS260.00

10

LBL30.00

FS240.00

  • Graphical Mfg Assembly/Fab aids

  • On-line Spares

  • eTask Cards

  • Interactive Training

  • Portable Maintainance Systems (CRDC)

LBL10.00

BL0.00

RBL10.00

10

RBL30.00

95

100

SAVED TASK/CONTEXT

90

105

Global Express

85

GC219-1900-1

110

GC211-0039-1

80

145

GC211-0039 NC

GC211-0039-1

135

GC211-0039 NC

85

GC211-0046-1

140

115

GC211-0046 -A

120

GC211-0046-2

130

GC211-0046 -A

90

GC211-0047-1

125

130

GC211-0047 NC

115

95

120

80

GC211-0047-2

GC211-0047 NC

GC211-0048-5

GC211-0048 -B

GC211-0166-3

GC211-0166 -A


Enabling legacy engineering data l.jpg
Enabling Legacy Engineering Data

  • Enhance use of conversions - graphics, plus:

  • Metadata extraction - XML can facilitate by:

    • common structured data format

    • support for external applications

    • provide conversion bridge between CGM, SGML, web and engineering systems.


Strategies in re purposing graphics for intelligent delivery40 l.jpg
Strategies in Re-purposingGraphics for Intelligent Delivery

  • Business issues

  • Standards, goodness and style

  • Delivering efficiency to the customer

  • Internal efficiencies

  • Engineering interfaces

  • Summary


Organizational change l.jpg
Organizational Change

  • Process

    • authoring more rigorous

    • graphics much more structured

    • link resolution needs to be validated

    • revision cycle more complex

    • create once use many

  • Human Issues

    • are publications staff equipped and ready for change in work process?


Xml the metadata key l.jpg
XMLthe metadata key

  • transporting engineering metadata from partners/suppliers

  • transporting product support metadata from partners & suppliers

  • transporting data between de-coupled departmental databases

    Design ==> Manufacturing ==> Customer Support

  • transforming SGML to XML and XSLT for Web presentation


Sgml xml webcgm based ipc l.jpg
SGML-XML-WebCGM based IPC

SGML/XML

EDITOR

SUPPLIER

PUBLISHING

ILLUSTRATIONS

GRAPHIC\

TEMPLATES

dBase

CGMv32100

dBase

TEMPLATES

<SHEET GNBR=”gip1121000_001” SHEETNBR=”1” XNBR=”gip1121000_001”

INTERNAL

ILLUSTRATIONS

CD-ROM

LIVE LINKING

SGML

CGM v3 2100

STYLESHEETS

V4

IMBEDDED

INTERACTIVE

ON CALLOUTS

PARSE

INTELLIGENT

SHEET 1

SHEET 3

SHEET 2

GRAPHIC

FORMAT

AUTHORING

IMPORT

APPLICATION

PARSE

PUBLISH

AUTO LINKING

WEB

SCRIPTS

CGM/XML

WEB

DOCUMENT

PUBLICATIONS

LINK

LINKS

META

DTD

RESOLUTION

WEB LINKS

DATA

LINK

EXTERNAL

MANAGEMENT

LINKS

PARTS

PARTS

ORDERING

GRAPHIC

LIST

CGM v4

POOL

XML

TRANSFORMATION

PARSE

LINK

RESOLUTION

STYLESHEETS

ENGINEERING

LEGACY

PSD or SAP

PUBLICATIONS

dBase

PAPER

bagd022001_002.cdr


Summary the time is right l.jpg
Summarythe time is right

  • WebCGM as core graphic format

    • supplemental formats: .avi, .mpeg, .jpeg, .svg etc..

  • WebCGM can support static paper as well as interactive media: Web-CD-ROM-DVD

  • WebCGM and XML enable essential quality controls

    • batch goodness checking possible on structured graphics

  • XML facilitates metadata linking to graphic objects

  • XML enables synergy between related standards:

    • Maintenance Steering Group (MSG-DTD), Component Reliability Data Collection (CDRC) Validate, STEP Engineering BOM


Summary l.jpg
Summary

  • Achieve most accurate, up-to-date snapshot of A/C configuration in a highly dynamic change

  • Design Customer Support authoring/delivery systems with regard for end-user needs, provide the maintenance and flight crews:

    • right data

    • at the right time

    • in the media most appropriate to the task


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