Business (Agency) Process Discovery and Documentation Workshop PeopleSoft Phase II Tuesday, October 23, 2007 9:00 AM to 12:00 Noon Concourse Theatre Oklahoma City, OK AGENDA Business (Agency) Process Discovery and Documentation Workshop
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PeopleSoft Phase II
Tuesday, October 23, 2007
9:00 AM to 12:00 Noon
Oklahoma City, OK
9:00am -9:15am -- Kickoff, Introductions and Housekeeping
9:15am to 10:30am – Workshop Presentation
10:30am to 10:45am – Break
10:45am to 12:00noon – Questions and Answers
Process Discovery starts by
ASKING TWO QUESTIONS:
THROUGHOUT THE DISCOVERY, KEEP AN EYE OPEN FOR HOW “ERRORS” ARE HANDLED.
How we deal with these questions is very important.
While “discovering” the answers, there will be some Challenges.
5 Levels of Processes:
NOTE:There are other Forms which are just as valid.
Manual and Automated Processes
You should always be looking for Hidden Processes.
1. Many times manual portions of primarily automated processes are the hardest hidden processes to find.
You should always be looking for Hidden Bridges.
Scope = What are the borders of this discovery process?
Our goal is to provide process documentation that closely matches PeopleSoft delivered process documentation.
The lowest level of PeopleSoft Documentation is the Task. So, for this project we need to elicit and document information to the Task level.
Scope for this Discovery Project is the TASK Level within the 7 Phase II modules.
SCOPE Processes?Basics of Agency Process Discovery– Base Understanding – Review
Of the 7 Phase II Modules
Apparent Processes and Bridges
Hidden Processes and Bridges