The need for change in organizations
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The Need for Change in Organizations. Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and effective business processes, they will lose their competitive edge. The Learning Organization.

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The Need for Change in Organizations

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The Need for Change in Organizations

  • Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and effective business processes, they will lose their competitive edge.


The Learning Organization

  • Organizations that acquiring and applying knowledge to help cope with and adapt to change.

  • Knowledge acquisition

  • Information distribution

  • Information interpretation

  • Organizational memorization


Planned Change

  • Changes in products or services

  • Changes in size or structure

  • Changes in administrative structures

  • Changes in technology


Unplanned Change

  • Government regulation

  • Economic competition

  • Performance Gaps


Areas of Organizational Change

  • Goals and strategies

  • Technology

  • Job design

  • Structure

  • Processes

  • People


The Change Process

Unfreezing

(Facing the

Problem)

Moving

(Creating a New

State)

Status Quo

Refreezing

(Maintaining the

Change

New State


Individual Barriers to Change

  • Economic fears

  • Fear of the unknown

  • Fear of social disruptions

  • Effort

  • Fear of loss of power and autonomy

  • Commitment to the old position


Organizational Barriers to Change

  • Structural inertia

  • Work group norms

  • Threat to existing balance of power

  • History of change efforts gone wrong

  • Boards of Directors


Overcoming Resistance to Change

  • Informing about pressures for change

  • Pointing out discrepancies between current state and desired one

  • Convey positive expectations for change


Backwards & Forwards

  • Summing up - We considered the importance of change and environmental forces that push for change. The change process, the forces that resist change and ways to overcome resistance to change were reviewed.

  • Looking ahead - Next time we explore the process of planned change in the organization: organizational development


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