Team Decision Process. Problem Situations (PS) and Opportunities A Problem Situation is: When something HURTS FOCUS ON OUTCOMES -> WHAT IS WRONG A Solution is not a PS (TOO EARLY FOR A SOLUTION). Team Decision Process. An Opportunity is: A Chance to improve performance
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FOCUS ON OUTCOMES ->
WHAT IS WRONG
A Solution is not a PS
(TOO EARLY FOR A SOLUTION)
A Chance to improve performance
A Chance to make work more FUN