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The Dutch approach Implementing the PSC in The Netherlands Marc Hameleers Brussels, Czech PermRep, 4 Feb ‘10 The Netherlands: on time and complete December 16: PSC went “live” at www.antwoordvoorbedrijven.nl December 24: complete implementation (legislation, screening, etc)

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The Dutch approach

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The dutch approach l.jpg

The Dutch approach

Implementing the PSC in

The Netherlands

Marc Hameleers

Brussels, Czech PermRep, 4 Feb ‘10


The netherlands on time and complete l.jpg

Ministry of Economic Affairs

The Netherlands: on time and complete

December 16:

PSC went “live”

at www.antwoordvoorbedrijven.nl

December 24:

complete implementation (legislation, screening, etc)


Principles regarding the dutch psc l.jpg

Ministry of Economic Affairs

Principles regarding the Dutch PSC

existing government portal `Antwoord voor bedrijven`

competent authorities remain responsible for the execution of their formalities -> PSC will not become a new competent authority

“through the PSC” -> legal obligation to respond via PSC

choose a design according to the Handbook -> Facilitator model

to be used by Dutch businesses as well

languages -> Dutch, overarching structure translated into English


Psc antwoord voor bedrijven l.jpg

Ministry of Economic Affairs

PSC = Antwoord voor bedrijven

www.antwoordvoorbedrijven.nl

-> provides information on legislation, subsidies, doing business

-> website plus back office/call centre (20 people involved)

SD implementation = transformation

-> New = completion of administrative transactions

Two essential applications at the heart of the PSC

All relevant information made available throught “content syndication” (= connecting websites): “Cooperating Catalogues”

Secure environment for exchange of information between service provider and competent authority (requests, authorisation schemes): “Message box”


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e-mail / SMS notification

e-mail notification

Secure message box

Competent Authority

Service provider

Message box

Comp. Authority

Message box

Service provider

“Antwoord voor bedrijven” portal

= secure data traffic

= messages routed outside of the message box (unsecure)


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Ministry of Economic Affairs

Facilitation

OS Toolbox (search engine, cooperating catalogues, message box)

Jamboree (network, exchange)

EU GO (logo, webgate)

usability research (business perspective)

Qualified Electronic Signatures (e procedures)


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Ministry of Economic Affairs

Businesses should benefit!

Micro

Specific rule and regulations

Language (information)

Culture (bureaucracy)

MacroNL

Reduction of administrative burdens (65 million euro p.a.)

Postive economic effect (GDP 1.4 a 6.3 billion euro p.a.)


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Ministry of Economic Affairs

Thank you for your attention


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