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The Dutch approach Implementing the PSC in The Netherlands Marc Hameleers Brussels, Czech PermRep, 4 Feb ‘10 The Netherlands: on time and complete December 16: PSC went “live” at www.antwoordvoorbedrijven.nl December 24: complete implementation (legislation, screening, etc)

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the dutch approach
The Dutch approach

Implementing the PSC in

The Netherlands

Marc Hameleers

Brussels, Czech PermRep, 4 Feb ‘10

the netherlands on time and complete
Ministry of Economic AffairsThe Netherlands: on time and complete

December 16:

PSC went “live”

at www.antwoordvoorbedrijven.nl

December 24:

complete implementation (legislation, screening, etc)

principles regarding the dutch psc
Ministry of Economic AffairsPrinciples regarding the Dutch PSC

existing government portal `Antwoord voor bedrijven`

competent authorities remain responsible for the execution of their formalities -> PSC will not become a new competent authority

“through the PSC” -> legal obligation to respond via PSC

choose a design according to the Handbook -> Facilitator model

to be used by Dutch businesses as well

languages -> Dutch, overarching structure translated into English

psc antwoord voor bedrijven
Ministry of Economic AffairsPSC = Antwoord voor bedrijven

www.antwoordvoorbedrijven.nl

-> provides information on legislation, subsidies, doing business

-> website plus back office/call centre (20 people involved)

SD implementation = transformation

-> New = completion of administrative transactions

Two essential applications at the heart of the PSC

All relevant information made available throught “content syndication” (= connecting websites): “Cooperating Catalogues”

Secure environment for exchange of information between service provider and competent authority (requests, authorisation schemes): “Message box”

slide5

e-mail / SMS notification

e-mail notification

Secure message box

Competent Authority

Service provider

Message box

Comp. Authority

Message box

Service provider

“Antwoord voor bedrijven” portal

= secure data traffic

= messages routed outside of the message box (unsecure)

facilitation
Ministry of Economic AffairsFacilitation

OS Toolbox (search engine, cooperating catalogues, message box)

Jamboree (network, exchange)

EU GO (logo, webgate)

usability research (business perspective)

Qualified Electronic Signatures (e procedures)

businesses should benefit
Ministry of Economic AffairsBusinesses should benefit!

Micro

Specific rule and regulations

Language (information)

Culture (bureaucracy)

MacroNL

Reduction of administrative burdens (65 million euro p.a.)

Postive economic effect (GDP 1.4 a 6.3 billion euro p.a.)

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