The Perfect Search Engine Is Not Enough. Jaime Teevan, MIT. with Christine Alvarado, Mark Ackerman and David Karger. Let Me Interview You!. Web:. What’s the last Web page you visited? How did you get there? Have you looked for anything on the Web?. Email:.
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The Perfect Search Engine Is Not Enough
Jaime Teevan, MIT
with Christine Alvarado, Mark Ackerman and David Karger
Prefer to search in steps
Because it’s easier
Step size varies by person
What was that paper I read last week about Information Retrieval?
“Perfect Search Engine”
Type into a search engine:
“Connie Monroe, office number”
Interviewer: Have you looked for anything on the Web today?
Jim: I had to look for the office number of the Harvard professor.
I: So how did you go about doing that?
J: I went to the homepage of the Math department at Harvard
I:So you went to the Math department, and then what did you do over there?
J:It had a place where you can find people and I went to that page and they had a dropdown list of visiting faculty, and so I went to that link and I looked for her name and there it was.
J:I knew that she had a very small Web page saying, “I’m here at Harvard. Here’s my contact information.”
“I was looking for a specific file. But even when I saw its name, I wouldn’t have known that that was the file I wanted until I saw all of the other names in the same directory…”
“I basically clicked on every single button until I was convinced… I don’t think that it exists…”
All must be the same to re-find the information!
Keep in mind population
Teevan, J., Alvarado, C., Ackerman, M. S. and Karger, D. R. (2004). The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search. To appear in Proceedings of CHI 2004.
(Linked from http://www.teevan.org)
Orienteer to specific information