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David Pettigrew. Regional Director. The Traditional TMC is Dead?. Online v TMC.

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Presentation Transcript
david pettigrew

David Pettigrew

Regional Director

online v tmc
Online v TMC
  • Business travel itineraries booked on public Internet sites (such as Orbitz, Expedia, Travelocity, and the airlines’ direct sites), have been found to average US$75 more per itinerary than those booked by a corporate travel agency
  • Since 2001agency fares were equal to or lower than those offered online sites in over 91% of itineraries.

Topaz International

slide4
Why?
  • Web fares increasing
  • LCC sites confusing
  • Hidden Charges
  • TMC fees are low
connecting to the future of travel
Connecting to the Future of Travel
  • The challenge for all TMCs is connecting your travellers with their choice of supplier inventory
  • Previously, a GDS connection offered the most technologically advanced method of accessing flight, car rental, rail and hotel inventory
  • Travel purchasing has changed significantly
china ota s success story
China OTA’s – Success Story
  • Still small – 1% compared to 30% in the USA
  • Ctrip.com, accounting for 54.2% of the market last and eLong.com, with 17.8%
  • Starting to penetrate TMC market
  • Still very labour-intensive
  • Traditional payment methods favored due to high cost of merchant fees
our commitment
Our commitment

FUTURE

Today, Tomorrow, Next Week

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