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Who is Tomax?. Software development company founded in 1981, in Salt Lake City, UT # 1 Workforce Management Solution in US Supermarket Industry Thin client solution deployed on 10g 10g Beta partner Oracle equity in Tomax.

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Who is Tomax?

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Who is tomax l.jpg

Who is Tomax?

  • Software development company founded in 1981, in Salt Lake City, UT

  • # 1 Workforce Management Solution in US Supermarket Industry

  • Thin client solution deployed on 10g

  • 10g Beta partner

  • Oracle equity in Tomax


Tomax 2002 oracle software vendor of the year l.jpg

Tomax, a solutions provider for the retail industry, won the Oracle Outstanding ISV award based on its ability to launch a number of successful vertical marketing campaigns for solutions based on Oracle technology, including Oracle9i Application Server and Oracle9i Real Applications Clusters.

Oracle PartnerNetwork, November 12 2002

Tomax : 2002 OracleSoftware Vendor of the Year


Tomax retail net workforce management l.jpg

Tomax Retail.netWorkforce Management

  • #1 Controllable Cost in Retail

  • Labor Forecasting, Optimization and Scheduling

    • Improves service and customer loyalty

    • Helps retain qualified employees

    • Enables profits within tight margins

  • Track and Manage Labor Budgets

    • Corporate Budget Control

    • Store Manager Compliance

    • Analyze by Department across the Corporation

  • Simple and Intuitive to use


1 workforce application in us supermarkets l.jpg

# 1 Workforce Application in US Supermarkets

  • 5,000 to begin 1998 – 8,500 to finish 2002 – Nearly 50% of US Chain Supermarkets

  • Built using our clients insights

  • Many customers significantly increased their investment with us last year

  • 1100 to 1900


Architecture l.jpg

Architecture


Business and technical advantages l.jpg

Business and Technical Advantages

  • Upgrades are quick and painless

  • Training is simpler

  • Technical reside with the problem

  • Consolidated view of all information

  • Huge Payroll Savings (e.g. 10 to 15%)

  • Consolidating talent

  • Better deployment of Labor Costs

  • “Best Practices” identified and shared quickly


Schedule quality can be deceptive l.jpg

Schedule quality can be deceptive!

System 1

System 2


Forecast quality affects scheduling l.jpg

Excess labor cost

Poor customer service

Forecast quality affects scheduling

Required

Forecast


Neural network forecasting l.jpg

Neural network forecasting

  • Statistical model based on architecture of brain

  • Learns from history to improve forecast through experience - like the best managers

  • Can use other inputs too, like holidays, promotions, weather, football games

  • You tell it what happened, it decides if it’s relevant


Slide10 l.jpg

50

45

40

35

30

Manager

Neural

25

20

Neural

15

10

5

0

ci248

ci400

ci902

ci914

ci937

mi613

ro239

ro312

ro325

ro725

Store

Average Daily Error in Manpower Based on Item Forecast

Average Daily Error in Manpower

Based on Item Forecast

QuarterHours

1 2 3 4 5 6 7 8 9 10

Store


Slide11 l.jpg

Schedule quality measured

System 1

Needed

Over

Short

63

5

5

System 2

Needed

Over

Short

63

21

21


Immediate roi is huge l.jpg

Immediate ROI is huge!

Daily

System 2System 1

Overage21-5=16

Excess hrs5.25-1.25=4

@ $10.00hr$52.50-$12.50= $40

$1,460,000 = $40/day * 365 days/yr * 100 Stores


Value proposition l.jpg

Value Proposition

  • Cuts labor costs by reducing over staffing. Improves resource deployment resource when they are working

  • Reduces the amount of time spent solving the scheduling problem

  • Improves customer satisfaction by fitting forecasted demand to available resources – Increased Revenue

  • Optimizes labor allocation, allowing for employees’ skills and scheduling preferences.

  • Enhances employee morale and retention because schedules are accurate and fair.


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