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Who is Tomax?. Software development company founded in 1981, in Salt Lake City, UT # 1 Workforce Management Solution in US Supermarket Industry Thin client solution deployed on 10g 10g Beta partner Oracle equity in Tomax.

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who is tomax
Who is Tomax?
  • Software development company founded in 1981, in Salt Lake City, UT
  • # 1 Workforce Management Solution in US Supermarket Industry
  • Thin client solution deployed on 10g
  • 10g Beta partner
  • Oracle equity in Tomax
tomax 2002 oracle software vendor of the year

Tomax, a solutions provider for the retail industry, won the Oracle Outstanding ISV award based on its ability to launch a number of successful vertical marketing campaigns for solutions based on Oracle technology, including Oracle9i Application Server and Oracle9i Real Applications Clusters.

Oracle PartnerNetwork, November 12 2002

Tomax : 2002 OracleSoftware Vendor of the Year
tomax retail net workforce management
Tomax Retail.netWorkforce Management
  • #1 Controllable Cost in Retail
  • Labor Forecasting, Optimization and Scheduling
    • Improves service and customer loyalty
    • Helps retain qualified employees
    • Enables profits within tight margins
  • Track and Manage Labor Budgets
    • Corporate Budget Control
    • Store Manager Compliance
    • Analyze by Department across the Corporation
  • Simple and Intuitive to use
1 workforce application in us supermarkets
# 1 Workforce Application in US Supermarkets
  • 5,000 to begin 1998 – 8,500 to finish 2002 – Nearly 50% of US Chain Supermarkets
  • Built using our clients insights
  • Many customers significantly increased their investment with us last year
  • 1100 to 1900
business and technical advantages
Business and Technical Advantages
  • Upgrades are quick and painless
  • Training is simpler
  • Technical reside with the problem
  • Consolidated view of all information
  • Huge Payroll Savings (e.g. 10 to 15%)
  • Consolidating talent
  • Better deployment of Labor Costs
  • “Best Practices” identified and shared quickly
forecast quality affects scheduling

Excess labor cost

Poor customer service

Forecast quality affects scheduling

Required

Forecast

neural network forecasting
Neural network forecasting
  • Statistical model based on architecture of brain
  • Learns from history to improve forecast through experience - like the best managers
  • Can use other inputs too, like holidays, promotions, weather, football games
  • You tell it what happened, it decides if it’s relevant
slide10

50

45

40

35

30

Manager

Neural

25

20

Neural

15

10

5

0

ci248

ci400

ci902

ci914

ci937

mi613

ro239

ro312

ro325

ro725

Store

Average Daily Error in Manpower Based on Item Forecast

Average Daily Error in Manpower

Based on Item Forecast

QuarterHours

1 2 3 4 5 6 7 8 9 10

Store

slide11

Schedule quality measured

System 1

Needed

Over

Short

63

5

5

System 2

Needed

Over

Short

63

21

21

immediate roi is huge
Immediate ROI is huge!

Daily

System 2 System 1

Overage 21 - 5 = 16

Excess hrs 5.25 - 1.25 = 4

@ $10.00hr $52.50 - $12.50 = $40

$1,460,000 = $40/day * 365 days/yr * 100 Stores

value proposition
Value Proposition
  • Cuts labor costs by reducing over staffing. Improves resource deployment resource when they are working
  • Reduces the amount of time spent solving the scheduling problem
  • Improves customer satisfaction by fitting forecasted demand to available resources – Increased Revenue
  • Optimizes labor allocation, allowing for employees’ skills and scheduling preferences.
  • Enhances employee morale and retention because schedules are accurate and fair.
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