misconceptions about listening grice skinner
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MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner)

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MISCONCEPTIONS ABOUT LISTENING (Grice/Skinner). 1. Listening=Hearing hearing-sound waves listening-produces meaning 2. Listening is a natural process 3. Listening does not require effort 4. Listeners receive the same message. STAGES OF LISTENING (Grice/Skinner). 1. Hearing 2. Selecting

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misconceptions about listening grice skinner
MISCONCEPTIONS ABOUT LISTENING(Grice/Skinner)
  • 1. Listening=Hearing
    • hearing-sound waves
    • listening-produces meaning
  • 2. Listening is a natural process
  • 3. Listening does not require effort
  • 4. Listeners receive the same message
stages of listening grice skinner
STAGES OF LISTENING (Grice/Skinner)
  • 1. Hearing
  • 2. Selecting
  • 3. Interpret
  • 4. Understanding
  • 5. Evaluating
  • 6. Resolve
types of listening
TYPES OF LISTENING
  • Appreciative
    • enjoyment
  • Empathic
    • Emotional support
  • Comprehensive
    • To understand
  • Critical
    • Evaluate
    • Acceptance/rejection
poor listening
POOR LISTENING
  • Not concentrating
  • Listening too hard
  • Jumping to conclusions
  • Focusing on delivery and personal appearance
listening problems rothwell
LISTENING PROBLEMS (rothwell)
  • Shift response
    • focus on you
    • focus on the other person
  • Competitive interrupting
    • one talks-other is quiet
  • Glazing over
    • no interest in the speaker/topic
listening problems cont
LISTENING PROBLEMS (cont.)
  • Pseudolistening
    • “okay” “Uh-huh”
  • Ambushing
    • look for weaknesses
  • Content-only
    • content only;not emotional element to communication
listening obstacles skinner grice
LISTENING OBSTACLES [Skinner/Grice]
  • Physical distractions
  • Physiological distractions
  • Psychological distractions
  • Factual distractions
  • Semantic distractions
becoming a better listener
BECOMING A BETTER LISTENER
  • Take listening seriously
  • Resist distractions
  • Concentrate
  • Do not prejudge
  • Focus
    • evidence
    • speech technique
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