9am, Field staff monitoring software is the best technique to monitor field staff. It is a real time location tracking software to manage the field staff by which you have the exact location of your field staff.
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Field staff monitoring and task management with software
Businesses working with field staff can take advantage of field staff monitoring
software that can enhance performance of staff and profit of business in the long
Service providers like AC mechanics and plumbers have to work with a large field
staff to provide satisfactory service to their clients. These businesses have to manage
large teams of field executives and also they have to manage tasks and ensure quick
resolution of jobs.
Let’s how these businesses can take advantage of field staff monitoring software
and manage their teams and clients in a hassle free manner
Live Tracking: The software provides live tracking with GPS and also with cell
tower triangulation where GPS isn’t available. And the software not only tracks field
staff but the clients as well. Managers can see their field executives on the platform
created by software and the executives can see location of clients on a map. The
managers can determine location and position of their field executives and the
executives can check location of clients.
Task Assignment: It is an added advantage of the software. When managers can see
geographical location of the field executives, they can assign the executives tasks
according to the geographical location of the field staff. For instance an executive A
that is in a place B can be assigned a task in the place where he is.
Timesheet Management: Field executives can maintain their timesheets on the
field staff management software. An executive A starts a job but he first enters the
job details including starting time of the job on the software. Similarly he enters the
closing time of the job on the software. His boss can see his timesheet and determine
his availability for new jobs from his timesheet.
Quick Resolution of Tasks: The managers can prioritize jobs according to needs.
Since the managers can see location and position of the field executives, they can
easily choose the executives for jobs that are on high priority.
Attendance Marking: There is no need to rush to office for marking attendance
when executives can show their availability for jobs on the software. The managers
can see the executives online and assign the executives tasks.
Invoice Making: The field staff management software not only manages staff but
bills as well. The software can quickly calculate service charges by adding taxes to
the base charges. Also the software can add overdue payments, if any, to the present
bills. The bills can be presented to clients and also the clients can sign the bills after
Advantages of the software
Time Saving: Use of software will save time of managers and executives. The team
that includes managers and field staff can do more jobs in a business day. Also there
will be no hassle in the customer service, once the software is in operation.
Money Saving: The field staff monitoring software costs only INR 149 a month
and also it can help in making more profit. Since the use of mobiles for
communication will be zero after using the software, businesses can save their
mobile bills. But the biggest advantage is that the team can do more job and earn
more profit for the business.