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The Power Of AAVAZ PBX

Aavaz is a well settled name in the customer service industry. Aavaz is a leading provider of contact center solutions. Aavaz provides a set of products and services to fit your customer support needs, from calling to web chat integration, Aavaz supports you with it all.<br>Company Services: Free PBX, Contact Center Solutions, Support<br>Date of Incorporation: March 2008<br>Founder: Richie Chauhan<br>

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The Power Of AAVAZ PBX

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  1. AAVAZ PBX Power VoIP Phone / IP Phone Whether your company consists of you and a few employees or 60 to hundreds of employees spread across the country, you will find out how powerful Aavaz PBX can give the boost your business needs to grow. Aavaz’z PBX phone system is more than managing phone calls between your business and customers and between your employees. It is about messaging, virtual collaborations and meetings, and being able to run your business from anywhere at any time. It is also about including every communications capability required by businesses today to survive in the competitive industry. Aavaz’s Free PBX system is completely free to install and use.

  2. How to get started: 1.Click on Free Download Button 2.Run the Docker Image as instructed 3.Launch your Free PBX system by Aavaz 4.Continue with the setup after signing up Aavaz’s array of features include: Dial by Directory Example of dial by directory Dial by the directory is an auto attendant menu option that enables callers to reach particular representatives by dialing the first three letters of a first or last name. This option increases the speed of information exchange in the business and also helps customers and co-workers quickly

  3. find the individual they are looking for if they don’t know the proper extension of the person they are looking for. Music-on-hold Music on hold The music-on-hold feature plays a recording of music when an inbound caller is placed on hold when customers call a business. Having this feature makes the on-hold time seem shorter, which reduces caller frustrations and increases the caller retention rate. Businesses also use music on hold for sales promotion.

  4. Support Multiple Language Multilingual support Multilingual support broadens the customer service experience to include customers whose first language is not English. This feature offers your customers a language choice when they call your support line and makes it easier for them to communicate their issues clearly, resulting in the issues getting solved quicker, improving customer satisfaction.

  5. Conference Room Conference room Conference room management software is useful to businesses to virtually plan and invites employees to meetings like brainstorming sessions, sales calls, and more. This software is user- friendly with a simple user interface and especially beneficial for companies with employees working remotely.

  6. Web-based Administration Web-based administration Web-based administration keeps your website running efficiently and securely. With this feature, you can perform website enhancements and manage website content, fix bugs, perform system upgrades, manage user accounts, log analysis, and more.

  7. Simple Configuration Configuration Get your devices configured using software that is easy to use and understand while saving your time, energy, and effort. Aavaz’s simple configuration increases efficiency with a defined configuration process to control and improve visibility with tracking.

  8. Agent Monitoring Agent Monitoring With Aavaz’sagent monitoring tool, you can monitor your agent’s performance and their interaction with customers, which is then used to improve their performance, improve their customer service skills, and provide the training they need.

  9. Barge In Barge-in Call barging is a call center application feature that allows you to listen live to agent’s calls with customers and barge in if necessary, turning them into three-way conference calls. This feature is used by companies to quickly swoop in and answer a customer’s complicated question that an agent might not be knowledgeable of. 3 Key Advantages of PBX systems are: ●A PBX system can handle a high volume of calls efficiently without requiring additional staff to answer incoming calls. ●PBX systems forward phone calls to employees in their home offices or mobile devices, so no calls go unanswered. ●The cost of a PBX system with an automated attendant is lower than the expense of employing someone to answer incoming calls and operate around the clock to ensure all calls are properly directed to the right representatives. Now that you know the power of Aavaz PBX, don’t waste any more time and contact Aavaz to transform the way you communicate with your customers and the way employees communicate with each other easily and efficiently.

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